We offer a 14 day return policy; the 14 days start from the day on which you receive your order. We will only accept returned merchandise that has not been opened or any security seals broken.
Damaged goods or faulty products, you will receive another product as soon as its returned to us. With authorized email confirmation. If it meets our guidelines, Sinead Corcoran will pay for this additional postage to you.
Please ensure to wrap your goods in thick wrapping, to avoid damages, please include the original packing docket. No returns can be accepted without our email authorisation. Add note of return, include your email confirmation. No items accepted without these. You are solely responsible to record your delivery dockets, keep delivery proof, in case of any losses or damages and returns, these are all your responsibility.
If you wish to return anything we must receive it within 7 days of our return authorisation being issued. Upon satisfactory receipt, we will refund your credit or debit card the relevant amount less shipping.
If you are returning a product which is outside of the 14 day period from when you received your order, Kelly Cosmetics credit will be applied for you.
In the unlikely event of receiving a damaged product(s), please notify us in writing or via email within 7 days to [email protected]
Damaged goods or faulty products, you will receive another product as soon as its returned to us. With authorized email confirmation. If it meets our guidelines, Sinead Corcoran will pay for this additional postage to you.
Please ensure to wrap your goods in thick wrapping, to avoid damages, please include the original packing docket. No returns can be accepted without our email authorisation. Add note of return, include your email confirmation. No items accepted without these. You are solely responsible to record your delivery dockets, keep delivery proof, in case of any losses or damages and returns, these are all your responsibility.
If you wish to return anything we must receive it within 7 days of our return authorisation being issued. Upon satisfactory receipt, we will refund your credit or debit card the relevant amount less shipping.
If you are returning a product which is outside of the 14 day period from when you received your order, Kelly Cosmetics credit will be applied for you.
In the unlikely event of receiving a damaged product(s), please notify us in writing or via email within 7 days to [email protected]
